Buyer Messages
Answer every buyer in under a minute - in their own language
One inbox aggregates every marketplace, auto-translates, and drafts an editable reply before the response-time clock runs out.
Queue
click a threadMila K. - Amazon DE
Marketplace order · where is my replacement?
Incoming · German
Meine Ersatzlieferung ist noch nicht angekommen. Können Sie bitte den Status prüfen?
Auto-translated + draft reply
Hi Mila, the replacement is in transit and should arrive tomorrow. I attached the tracking details below.
Editable reply composer
Hi Mila, the replacement is in transit and should arrive tomorrow. I attached the tracking details below.
As featured in
Speed proof
Six tabs become one reply queue
The live-site promise is speed: less than one minute per buyer reply and 20x faster than reply-by-reply work.
Speed is the product promise.
Every screen keeps the source, language, order context, and reply deadline together so the operator can answer without tab hunting.
One inbox, no tab hunt
Three panes, one reply decision
Click a source, pick a thread, and send the draft. The response clock and order context stay visible while the queue moves.
Buyer questions can start in Seller Central, email, feedback, or a QR-code form. Propamp keeps the thread, status, countdown, and order context in one window. See pricing
Queue
click a threadMila K. - Amazon DE
Marketplace order · where is my replacement?
Incoming · German
Meine Ersatzlieferung ist noch nicht angekommen. Können Sie bitte den Status prüfen?
Auto-translated + draft reply
Hi Mila, the replacement is in transit and should arrive tomorrow. I attached the tracking details below.
Editable reply composer
Hi Mila, the replacement is in transit and should arrive tomorrow. I attached the tracking details below.
How it works
Source aggregation, response clock, translation, and order status stay in one workflow.
All channels in one window
Seller Central, website email, feedback, and QR-code forms stay in one inbox with answered and overdue status.
- Seller Central
- Feedback
- QR-code forms
Amazon response-time countdown built in
See the reply clock before a thread becomes a missed SLA.
- SLA clock
- Overdue status
- Answered status
AI replies in the buyer's language, editable
Auto-translate the message and start from a suggested reply you can tweak.
- Auto-translate
- Suggested draft
- Editable reply
Order status checked before you answer
Pull order context next to the conversation instead of opening another tab.
- Order status
- Marketplace
- ASIN context
Message analytics
Fix the listing problem behind the messages
Break messages down by marketplace, type, and ASIN so you can see which products create repeat questions instead of answering the same issue every week.
Root listing problem
Which ASINs create repeat questions?
Marketplace volume
| ASIN group | Top issue | Signal |
|---|---|---|
| ASIN group A | Delivery status | highest |
| ASIN group B | Variant confusion | high |
| ASIN group C | Setup question | watch |
Answer less by fixing the source.
When one ASIN or marketplace keeps producing the same question, the operator can fix the listing, image, or fulfillment note instead of rewriting the same reply.
Stop juggling tabs
Answer every buyer from one inbox.
Connect your Amazon account and give every marketplace one response queue. No credit card required, 2 weeks free.